GENERAL TERMS AND CONDITIONS OF SERVICE

1.1 Acceptance of the general terms and conditions of sale
These general terms and conditions of service (GTCS) form an integral part of the quotation issued by Jour Précieux. The applicable GTCS are those provided to the Client together with the quotation. Any subsequent amendment requires the agreement of both parties.
Payment of the deposit specified in the quotation constitutes acceptance of the quotation and of these GTCS, even in the absence of a signature.

1.2 The services provided by the company SAS Jour Précieux are subject to a quotation which specifies: the venue, dates and times of
the service, the equipment made available to the client, the services offered, the price and payment terms, the travel or other costs payable by the client and the period of validity of the offer.
All other arrangements between Jour Précieux and its client are governed, without restriction or reservation, by these general terms and conditions, which are accepted by the client.

1.3 Liability of the organiser
Jour Précieux acts exclusively as a service provider and not as the organiser of the event.
The Client, in its capacity as organiser or principal, is responsible for the administrative formalities, authorisations and declarations required for the organisation of the event, in particular with SACEM where these are required, as well as for the payment of the corresponding taxes and fees.
Jour Précieux cannot be held liable for any failure by the Client to meet these obligations, nor for any financial, commercial or legal consequences relating to the organisation of the event that do not fall within the scope of its own services.

1.4 Contractual commitment and booking
The booking of the date becomes firm and final upon receipt of the deposit of 30 % of the total amount of the quotation including VAT, subject to the availability of the date and the validity of the quotation.
Signing the quotation without paying the deposit does not guarantee the booking of the date. In the absence of payment, Jour Précieux remains free to accept other bookings.
Once the booking has been confirmed, the Client is contractually bound and obliged to comply with the payment, cancellation and postponement terms set out in these GTCS.
Any quotation not accepted by the end of its period of validity shall lapse. Any subsequent request is subject to a new confirmation of availability and, where applicable, to the issue of a new quotation.

2. Pricing terms

2.1. Prices, payment terms and additional charges
Prices and VAT. The prices of Jour Précieux services are expressed in euros including all taxes (TTC), inclusive of VAT at the applicable rate, currently set at 20 %.
Deposit and payment of the balance. A deposit of 30 % of the total amount of the accepted quotation including VAT is required upon booking, payable by bank transfer.
The balance of 70 % is payable by bank transfer upon receipt of the corresponding invoice and, in any event, no later than 10 days before the date of the event.
Late payment. In the event of late payment, penalties calculated on the sums due may be applied, under the conditions laid down by the applicable regulations.
For professional Clients, late payment penalties are calculated at a rate of three times the statutory interest rate, subject to the applicable statutory minimum. A fixed indemnity of €40 for recovery costs is also payable, in accordance with the regulations in force.
Travel expenses. For private Clients, the packages include an allowance of 50 kilometres for the return journey. Beyond this, additional kilometres are charged at the rate of €0.80 including VAT per kilometre, plus any toll charges.
Foreseeable travel expenses are specified in the quotation.
Set-up and dismantling constraints. Where the access conditions or technical constraints of the venue require additional staff, special resources or a reduction in the usual set-up or dismantling times, additional charges may be proposed to the Client.
These additional charges must be notified in advance and agreed by the Client, except for additional services expressly requested and accepted during the event.
Staff meals. The Client undertakes to provide a proper meal for each member of the Jour Précieux team present during the evening service.
If no meal is provided, a flat fee of €40 including VAT per person will be charged, in accordance with the terms accepted at the time of booking.
Accommodation. Where the venue of the service is more than one hour’s travel away, the Client must provide accommodation for two people, including two separate beds, a shower, the possibility of departure until 12 noon and secure parking for the vehicle transporting the equipment.
The accommodation must be located no more than 20 minutes from the reception venue, preferably on the return route to Paris.If no accommodation is provided by the Client, Jour Précieux may arrange the booking itself, for a flat fee of €90 including VAT for two people, as specified in the quotation.
Additional services and options.
The creation of a specific musical medley for the opening dance, prepared and sent to the bride and groom in advance, is offered at a price of €60 including VAT.
Services held under a marquee or tent incur a supplement of €90 including VAT, intended to cover the additional constraints of setting up and cleaning the equipment.
Where the dinner and the dance floor are located in separate areas requiring an additional sound and lighting control set-up, this is charged at €95 including VAT. These services and supplements are specified in the quotation where they are known at the time it is drawn up. Restrictions at the reception venue
Before accepting the quotation, the Client must check with the reception venue for any restrictions concerning the planned services and equipment, in particular fog machines, low fog, spark fountains, lighting and permitted sound levels.
The Client undertakes to inform Jour Précieux of any known restriction before accepting the quotation.
Any restriction reported at a later stage shall not entitle the Client to a reduction in the agreed price. Where technically possible, Jour Précieux may offer an alternative service or item of equipment, with the Client’s agreement, in compliance with safety rules and the applicable regulations.
Packages. The packages offered by Jour Précieux are sets of services whose pricing terms are defined as a whole. Their content may not be modified unilaterally by the Client after acceptance of the quotation.
Additional DJ hours.
Any extension of the service beyond the contractually agreed time is subject to the availability and agreement of the DJ in charge of the event.
The request should, as far as possible, be made at least 10 minutes before the originally scheduled end time.
Additional hours are charged at the rate stated in the quotation and paid on site by bank card or in cash. A corresponding invoice will be sent to the Client by email within 48 hours.

2.2 Amendment of the quotation and services
Upon acceptance of the quotation, by signature or by payment of the deposit, the agreed total amount including VAT is firm and final.
No removal or reduction of a service or option at the Client’s initiative may result in a reduction of the total amount of the accepted quotation.
Any additional service or option requested by the Client will be invoiced separately, once its price has been accepted. These provisions apply subject to the Client’s statutory rights and to the cancellation and postponement terms set out in articles 4.1 and 4.2.

3. Performance terms

3.1 Preparation of the service
The Client undertakes to send Jour Précieux, no later than 10 days before the event, the duly completed preparation questionnaire, the set-up plan and the information needed to organise the service, in particular information relating to
accommodation where this is provided for.
Specific music requests requiring prior preparation, in particular links to specific tracks, must be submitted no later than 7 days before the event.
If this information is provided late or incomplete, Jour Précieux cannot guarantee that all requests will be taken into account or that the preparations requiring this information will be carried out, without prejudice to its contractual obligations.

3.2 Access and technical set-up conditions
The Client undertakes to provide Jour Précieux with access to the reception venue allowing the equipment to be unloaded, set up, operated and dismantled as close as possible, under suitable and safe conditions.
The Client must also ensure that a compliant, functional power supply sufficient for the equipment specified in the quotation is made available. Depending on the scale of the service, requirements may reach six independent 16 A sockets or a 32 A three-phase supply, in accordance with the technical specifications provided by Jour Précieux.
In the event of impossible access, insufficient power supply or unsuitable technical conditions attributable to the Client or to the reception venue, Jour Précieux may adapt or limit the installations and services concerned for technical or safety reasons. These difficulties shall not give rise to a price reduction where they are not attributable to Jour Précieux, subject to the applicable statutory provisions.
Set-up begins 1h30 to 8h before the guests arrive. (Depending on the package and options chosen)

3.3 Outdoor services and bad weather
For any service planned outdoors, the Client must provide a suitable fallback solution in the event of unfavourable weather conditions.
Jour Précieux reserves the right to refuse, suspend or interrupt the set-up or use of its equipment outdoors where weather conditions present a risk to the safety of people or equipment, in particular in the event of rain, storms or strong winds.
Where conditions allow, the service may be moved to a suitable indoor area, subject to technical constraints and the time required for this change.If this relocation requires additional set-up, earlier intervention or technical resources not provided for in the quotation, additional charges may be proposed to the Client and must be accepted before they are implemented.
Bad weather or unfavourable weather conditions cannot justify a price reduction or a refund where Jour Précieux is able to provide the service under suitable safety conditions, subject to mandatory statutory provisions.

3.4 Music for the drinks reception and dinner
Where background music is planned during the drinks reception or dinner, it is provided by playing a suitable music selection, without live mixing, unless expressly provided otherwise in the quotation.
The music for the dance party begins in accordance with the schedule agreed with the Client. A gradual build-up of
the atmosphere may be offered during dinner, generally from the cheese course, depending on how the event unfolds.

3.5 Sound limiters and special effects
The Client must check with the reception venue for any sound restrictions, in particular the presence of a limiter or
an acoustic compressor.
Jour Précieux undertakes to comply with the permitted sound levels. Restrictions imposed by the reception venue may affect the volume, musical dynamics and atmosphere of the evening, without these consequences being attributable to Jour Précieux or justifying a reduction in the agreed price, subject to mandatory statutory provisions.
The use of spark fountains is subject to the authorisation of the reception venue, compliance with safety instructions and a minimum ceiling height.
Jour Précieux reserves the right not to use this equipment where safety conditions are not met, without any price reduction where this impossibility is not attributable to it, subject to mandatory statutory provisions.

3.6 Safety of staff and equipment
The Client undertakes to ensure that Jour Précieux staff and equipment are treated with respect throughout the service. Any aggressive, threatening, violent or abusive behaviour towards team members, whether from the Client, a guest or another contractor, is strictly prohibited.
In the event of behaviour posing a risk to the safety of staff or equipment, Jour Précieux may immediately suspend the service and request that the necessary measures be taken to restore satisfactory safety conditions.
If the situation persists or if the seriousness of the incident so warrants, Jour Précieux may permanently terminate the service and dismantle its equipment, without any price reduction where this termination results from circumstances not attributable to it.
The Client must also ensure that no drinks or objects likely to damage the equipment are placed on it, in particular the DJ booth and the subwoofers.
Jour Précieux reserves the right to report the incident to the competent authorities and to file a complaint where the circumstances so warrant.

3.7 Insurance and damage to equipment
Jour Précieux holds professional liability insurance covering its activities. A certificate may be provided to the Client on request.
The Client is advised to check with its insurer that its civil liability cover includes damage likely to occur during the event.
In the event of damage to, loss or theft of Jour Précieux equipment, the persons concerned may be held liable under the conditions laid down by law.
The Client shall be required to make good any damage attributable to it, in particular where it results from its acts, its negligence or a breach of its contractual obligations. Compensation may include the cost of repairing or replacing the equipment, taking into account its value and wear and tear, as well as any other duly substantiated direct losses.
The Client undertakes to report immediately to Jour Précieux any incident of which it becomes aware and to provide the information needed to deal with it, in particular for insurance claims.
Guests, external contractors and the staff of the reception venue remain liable for their own acts under the conditions laid down by law.

3.8 Delays and overruns
Jour Précieux cannot be held liable for delays or changes to the schedule of the event attributable to the Client, the reception venue or other service providers, in particular the caterer.
Such delays entitle the Client neither to an automatic extension of the service nor to a reduction in the agreed price where they are not attributable to Jour Précieux.
Any extension of the service remains subject to the availability and agreement of the DJ, as well as to the pricing terms set out in the quotation.
Dismantling and loading the equipment generally take between 45 minutes and 3h after the end of the service, depending on
the scale of the installation. The Client must ensure that access to the reception venue remains possible throughout this period.

3.9 Technical incidents and backup equipment
Jour Précieux deploys the technical and human resources appropriate to the proper performance of its services and provides, as far as possible, backup solutions for essential equipment.In the event of a breakdown or technical incident, Jour Précieux undertakes to intervene as quickly as possible in order to restore the operation of the equipment concerned or to offer a suitable alternative solution.
Temporary interruptions resulting from a technical incident beyond the control of Jour Précieux shall not automatically give rise to its liability, subject to the applicable statutory provisions.

3.10 Equipment supplied by the Client and personal belongings
Jour Précieux guarantees neither the operation nor the compatibility of equipment and media supplied by the Client or by third parties, in particular computers, telephones, USB sticks and other electronic devices.
Any malfunction relating to such equipment cannot be attributed to Jour Précieux, unless it is at fault.
The DJ booth and the areas reserved for technical equipment are not drop-off or storage areas. No personal belongings may be left there without the prior agreement of Jour Précieux.
Jour Précieux cannot be held liable for the loss, theft or damage of items left in these areas without authorisation, unless it is at fault.

3.11 Assignment and replacement of staff
Jour Précieux provides its services with a team of qualified professional DJs and technicians, whether employed or self-employed.
The DJ scheduled for the event may be introduced to the Client beforehand in order to get acquainted and discuss the Client’s musical expectations.
In the event of the exceptional unavailability of the originally scheduled DJ, in particular for health reasons or in a case of force majeure, Jour Précieux undertakes to do everything possible to ensure the DJ is replaced by a professional with equivalent skills and experience, in keeping with the agreed services.
Jour Précieux remains responsible for the proper performance of the services entrusted to its contractors.

3.12 Photobooth and props
Where the service includes the provision of a photobooth, the props supplied by Jour Précieux are intended exclusively for use with it and must remain in the area provided for that purpose.
The Client undertakes to ensure that participants use them properly. Any damage, loss or disappearance may give rise to a claim for compensation under the conditions set out in article 3.7.
Photographs printed during the event may not be the subject of a reprint request after the service.
Digital photographs are made available to the Client by email containing a download link. The Client undertakes to download the files and to confirm their receipt by reply email. Following this confirmation, Jour Précieux may delete the files from its storage systems, without any obligation to keep a copy.

3.13 Music programming and end of the evening
The selection and sequencing of tracks are a matter for the DJ’s expertise and artistic judgement; the DJ adapts the programme to
the atmosphere, the audience’s reactions and the musical preferences communicated by the Client when preparing the event, in particular by means of the music questionnaire and any playlists.
Music requests made during the service may be taken into consideration by the DJ, without any obligation to play them systematically or immediately.
At the end of the evening, where the dance floor remains empty for a prolonged period and the circumstances indicate that the evening has clearly come to an end, the DJ may take the initiative to bring the event to a musical close before the originally scheduled time, after informing the Client or the Client’s representative as far as possible.
Such early closing shall not give rise to a reduction in the price of the service, subject to the applicable statutory provisions.

4. Cancellation / Postponement

4.1 Cancellation of the service by the Client
Notification. Any cancellation by the Client must be notified to Jour Précieux in writing, preferably by registered letter with acknowledgement of receipt. In the case of a registered letter, the date of first presentation shall be authoritative. For any other written means, in particular email, the date of receipt that can be established shall be authoritative. Cancellation periods are calculated between this date and the scheduled date of the service.
Deposit. The deposit of 30 % of the total amount of the accepted quotation including VAT constitutes a firm deposit (acompte) and not a forfeitable deposit (arrhes). In the event
of cancellation by the Client, its amount shall be retained by Jour Précieux as part of the fixed indemnity set out below, in particular as compensation for holding the date, the preparatory work undertaken, the resources committed and the loss of earnings resulting from the impossibility of selling the booked date again.
Cancellation indemnities. Depending on the date of notification, the total indemnity payable by the Client, including the deposit, is set at:
More than 30 days before the service: 30 % of the total amount of the accepted quotation including VAT.
From 30 to 11 days before the service (inclusive): 50 % of the total amount of the accepted quotation including VAT.
10 days or less before the service: 100 % of the total amount of the accepted quotation including VAT for a professional Client and 80 % for a consumer Client.
Set-off and no cumulation. All sums already paid by the Client, including the deposit, are deducted from the total applicable indemnity. Only any remaining balance is payable to Jour Précieux. Indemnities are not cumulative: only the one corresponding to the date of notification applies.
Statutory provisions. The indemnities set out in this article are fixed and intended to compensate for the consequences of the cancellation. They apply subject to mandatory statutory provisions.4.2 Postponement of the event
Any request to postpone the event at the Client’s initiative must be notified to Jour Précieux in writing, preferably by registered letter with acknowledgement of receipt. In the case of a registered letter, the date of first presentation shall be authoritative. For any other written means, in particular email, the date of receipt that can be established shall be authoritative.
Conditions for postponement. Any request for postponement is subject to the prior agreement of Jour Précieux, in particular depending on the availability of its team and the technical resources required for the service.
Where the request is made at least 30 days before the originally scheduled date, Jour Précieux may offer a new date, within a maximum period of 12 months following the original date of the event, subject to its availability.
The postponement only becomes final once both parties have agreed the new date in writing.
No agreement or availability. If no new date can be agreed, the request for postponement does not modify the original contract. If the Client then decides to cancel the service, the indemnities set out in article 4.1 apply, according to the date of notification of the cancellation.
Request for postponement less than 30 days in advance. Where the request is made less than 30 days before the service, Jour Précieux remains free to accept or refuse the postponement depending on its availability and organisational constraints. In the absence of agreement, and if the Client cancels the service, the provisions of article 4.1 apply.

Financial terms of an accepted postponement. The first postponement accepted by Jour Précieux, requested at least 30 days before the originally scheduled date, is made free of administrative charges. The deposit already paid is transferred in full to the new date.
The pricing terms of the original quotation are maintained, subject to changes in services or additional travel, accommodation, staff or equipment costs expressly accepted in writing by the Client.
Where the new date falls more than six months after the originally scheduled date, Jour Précieux may propose an update of its prices, subject to the Client’s written agreement.
Any change shall be recorded in a written amendment to the original quotation.
Force majeure. Where an event meets the statutory conditions of force majeure and prevents the performance of the service on the agreed date, the parties shall first seek an amicable postponement. Failing agreement, the consequences of this impossibility shall be determined in accordance with the applicable statutory provisions, in particular article 1218 of the French Civil Code. The contractual cancellation indemnities shall not apply automatically in this situation.

4.3 Cancellation of the service by Jour Précieux
Notification. If it is impossible to provide the service on the contractually agreed date, Jour Précieux undertakes to inform the Client in writing as soon as possible.
Continuity of the service. In the event of a difficulty preventing the performance of the service under the originally agreed conditions, Jour Précieux undertakes to implement the necessary means to provide the service in accordance with the accepted quotation, without any change to the prices or to the contractual terms agreed with the Client.
A change in internal organisation or in a contractor does not constitute a cancellation provided that the contractually agreed service is provided in accordance with the accepted quotation and the provisions of article 3.11.
Cancellation attributable to Jour Précieux. If, despite the measures taken, Jour Précieux is unable to provide the service for a reason attributable to it, all sums already received for the cancelled service will be refunded to the Client within a maximum of five working days following notification of the cancellation.
This refund will be accompanied by an additional fixed indemnity, calculated according to the date on which Jour Précieux notifies the cancellation:
More than 30 days before the service: 30 % of the total amount of the accepted quotation including VAT.
From 30 to 11 days before the service (inclusive): 50 % of the total amount of the accepted quotation including VAT.
10 days or less before the service: 80 % of the total amount of the accepted quotation including VAT for a consumer Client and 100 % for a professional Client.
Set-off and no cumulation. The indemnities set out in this article are fixed and are not cumulative. Only the one corresponding to the date of notification of the cancellation applies. They are payable in addition to the full refund of the sums already received for the cancelled service.
Force majeure. In the event of a definitive impossibility to perform the service resulting from an event of force majeure within the meaning of article 1218 of the French Civil Code, the sums paid for the service not performed shall be refunded in accordance with the applicable statutory provisions, without automatic application of the additional indemnities set out above.
Statutory provisions. The indemnities set out in this article apply subject to mandatory statutory provisions.

5. Intellectual property / Image rights& personal data protection

5.1 Photographs, videos and communication
Jour Précieux reserves the right to take and publish photographs and short videos of its services for commercial communication purposes, in particular on its website and social media.
This content may show the installations, the lighting and the general atmosphere of the event, including wide shots of groups of people dancing or taking part in the festivities.
Jour Précieux favours overall shots, without close-up or static shots singling out individuals, in compliance with image rights, privacy and the applicable regulations.
The Client may object to such shots or to their publication by email to [email protected]. Jour Précieux undertakes to respect this objection and to remove the content concerned from its own media within a reasonable period.5 .2 Non-contractual photographs and illustrations
The photographs, videos and illustrations shown on the website, social media and sales materials of Jour Précieux are provided for illustrative purposes only and do not constitute a contractual commitment.
Installations, equipment and configurations may vary depending on the services booked, the characteristics of the reception venue and technical constraints.Only the equipment and services expressly mentioned in the accepted quotation constitute the contractual commitments of Jour Précieux.

5.3 Personal data protection
Jour Précieux collects and processes the personal data needed to draw up quotations, manage bookings,
perform the services, invoice and comply with its legal obligations.
This data is used exclusively in the course of its professional activities. It may be passed on to technical, administrative or accounting service providers involved in carrying out these operations, to the extent of their needs. It is neither sold nor transferred for commercial purposes.
The data is kept for the period necessary for the purposes for which it is processed and for compliance with the applicable legal obligations.
In accordance with the personal data protection regulations, the Client has, in particular, the rights of access, rectification, erasure, objection and restriction of processing, under the conditions laid down by law.
These rights may be exercised by email to [email protected]. The Client may also lodge a complaint with the CNIL (www.cnil.fr).

5.4 Intellectual property and registered trademarks
The Jour Précieux and Fluomix trademarks are registered with the French National Institute of Industrial Property (Institut national de la propriété industrielle, INPI) and benefit from the protection provided by the French Intellectual Property Code (Code de la propriété intellectuelle).
The texts, photographs, videos, logos, graphic elements and other content on the website and communication materials of Jour Précieux are protected by the applicable intellectual property rights.
Any reproduction, representation, modification or use of these elements for commercial purposes, without the prior written authorisation of Jour Précieux or of the relevant rights holders, is prohibited.

6. Applicable law – Disputes – Mediation
These general terms and conditions are governed by French law.
In the event of a dispute, the Client is invited first to send a written complaint to Jour Précieux, by email to
[email protected], in order to seek an amicable solution.
Failing an amicable resolution, a consumer Client may refer the matter free of charge to a consumer mediator, in accordance with articles L.612-1 et seq. of the French Consumer Code (Code de la consommation).
The designated mediator is:
Avenir Conso
197 boulevard Saint-Germain – 75007 Paris
Website: https://www.avenir-conso.com
The matter may be referred online, via the mediator’s website, or by post to the address given above, within a maximum period of one year from the written complaint sent to Jour Précieux.
In the absence of an amicable resolution, the parties retain the option of bringing the matter before the competent courts, in accordance with the applicable statutory provisions.

7. Information and administrative documents
The Client undertakes to provide Jour Précieux with the accurate and complete information required to draw up the quotation, enter into the contract and issue invoices.
For private Clients, surnames, first names and postal address.
For professional Clients, Jour Précieux may request full billing details, the SIRET number, and a purchase order where required by the Client’s internal procedures.
The Client undertakes to provide the requested documents within the time needed to process its booking and invoicing.